ABOUT US

Who We Are & What  We Do?

 

Who We Are

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We are a firm of solicitors based in the heart of Ilford, Essex (London Borough of Redbridge) providing advice and representation in the areas of immigration, crime, motor offences, family, civil litigation, employment and landlord and tenant.

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Results-oriented, our impeccable reputation has always been established through our innovative approach and unremitting drive to help our clients by providing a supportive service and guidance through the legal minefield whilst focusing on achieving a pragmatic solution. Our clients come to us because of our reputation, style and because they want the best possible advice and representation.

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What We Do

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We provide discreet and effective advice to businesses and individuals.

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​We have a nationwide client base and pride ourselves on achieving results for our clients.

 

In the fast-moving and ever-changing face of the legal profession, we understand it is now not enough to just give legal advice. We work with you, whether you are a business or an individual, through every aspect of a matter advising where needed and have set our focus on key areas of law to ensure that you receive the best advice and service.

 

We recognise that our clients are our driving force. This core value ensures that all members of our firm place a huge emphasis on understanding and achieving our client's objectives and delivering commercially focused legal solutions in the most cost-effective manner. When you instruct us, you will discover that meeting our clients’ needs by finding innovative solutions is the essence of our practice. Many see us as their trusted advisors.

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Quality of Service 

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Quality is non-negotiable at Zoi Bilderberg Law Practice and this is inherent in everything that we do. We are committed to the principle that all our services are delivered to the quality level expected by each client.

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Our ongoing quality strategy is built upon continuous improvement in processes and procedures, regular staff training, and the further deployment of suitable technology, to enhance the cost-effectiveness of our Client Services without compromising quality.

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Complaint Procedures

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We at Zoi Bilderberg Law Practice are committed to providing a high standard of legal services to all our clients. If, however, you are not satisfied with any aspect of our service, complaint handling procedures are in place to deal with your concerns. Please contact us for full details about our complaints handling procedures

 

If you are unhappy with the way that your complaint has been handled by Zoi Bilderberg Law Practice, you may make a formal complaint to the Legal Ombudsman.

 

The Legal Ombudsman is an independent and impartial scheme set up to help resolve complaints about lawyers and claims management companies in England and Wales.

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For more information about our complaints handling procedure, please click here -->

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​​General Data Protection Regulations (GDPR) 2018

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We are registered with ICO under the Data Protection Act (Regulation 2018).

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https://ico.org.uk/about-the-ico/what-we-do/register-of-fee-payers/